Create Agent

Agent name

AI model

Advanced uses a more capable model but consumes credits twice as fast.

Enabled

When disabled, this agent won't respond to chats.

Chatsy branding

Include "Powered by Chatsy" in the chat widget.

Company name

About

Website

Support phone

Products & services

Additional knowledge

Cancellation policy

Refund policy

Return policy

Shipping policy

Other processes

Tone

Sets the overall communication style of responses.

Additional instructions

Any extra rules or instructions for how the agent should respond.

Welcome message

The first message shown when a visitor opens the chat widget.

Auto-translate

Automatically respond in the visitor's language.

Agent avatar URL

Language

Test how your agent responds to messages using its current knowledge and settings.

Send a message to start testing your agent.

Save the agent first to enable the chat playground.

General