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Customer support chatbot

Resolve support tickets instantly with AI

Answer FAQs automatically, reduce ticket volume by 70%, and give customers instant help around the clock—without hiring more agents.

Chatsy
Chatsy Support
Online
×
Chatsy
Welcome to Chatsy Support chat! How can I help you?
I haven't received my refund yet
U
Chatsy
Chatsy
I found your refund request. It was processed yesterday and should appear in 2-3 business days.
Can I also change my shipping address?
U
Chatsy
Chatsy
Done! I've updated your address for order #4821. You'll get a confirmation email shortly.
AI-powered

Responds instantly, 24/7

The Problem

Stop drowning in support tickets

Growing businesses face a support crisis. Ticket volumes increase but budgets don't.

Tickets keep piling up

Your team answers the same questions over and over while real issues wait.

Slow responses hurt

Customers expect instant answers. Every hour they wait, satisfaction drops.

Hiring doesn't scale

Each new support agent costs $40K+. You can't afford to staff for peak demand.

The Solution

Automate support without losing the human touch

Chatsy learns from your help docs, past tickets, and FAQs to answer questions just like your best agent.

Answer FAQs instantly

Resolve 70% of tickets automatically with accurate answers from your knowledge base.

Provide 24/7 support

Help customers anytime, anywhere. No more waiting for business hours.

Escalate to humans

Complex issues get routed to the right agent with full conversation context.

Support any language

Automatically detect and respond in 50+ languages. No translation team needed.

Track performance

See resolution rates, response times, and customer satisfaction in real-time.

Learn continuously

The AI improves from every conversation. It gets smarter over time.

70%

Ticket reduction

3s

Response time

95%

Customer satisfaction

50+

Languages supported

Examples

Handle every support question

See how Chatsy resolves common customer issues.

Customer asks:

"How do I reset my password? I can't log in."

Chatsy responds:

"I can help you reset your password! Click here: [reset link]. You'll receive an email within 2 minutes. If you don't see it, check your spam folder. Need any other help?"

Customer asks:

"I was charged twice for my subscription. This is unacceptable!"

Chatsy responds:

"I'm so sorry about the double charge! Let me look into this right away. I'm connecting you with our billing specialist who can process your refund immediately. They'll be with you in under a minute."

Integrations

Connect to your support stack

Chatsy integrates with your existing help desk and knowledge base.

Zendesk, Freshdesk, Intercom
Help Scout, Front, Gorgias
Notion, Confluence, GitBook
Any website or app
Start integrating

Zendesk

Intercom

Freshdesk

Notion

Confluence

API

Get Started

Transform your customer support today

Join thousands of businesses using Chatsy to deliver exceptional support at scale.