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Finance chatbot

Deliver secure banking support around the clock

Answer account questions, explain financial products, and provide instant support while maintaining the highest security standards.

Chatsy
Chatsy Support
Online
×
Chatsy
Welcome to Chatsy Support chat! How can I help you?
What are your current mortgage rates?
U
Chatsy
Chatsy
Our 30-year fixed rate is currently 6.25% APR. For a $400K loan, that's about $2,462/month.
Can I get pre-approved?
U
Chatsy
Chatsy
Yes! I can start your pre-approval right now. It only takes 5 minutes. Ready to begin?
AI-powered

Responds instantly, 24/7

The Problem

Stop overwhelming your call center

Financial institutions face mounting pressure to deliver fast, secure, personalized service at scale.

Long hold times frustrate customers

Customers wait 10+ minutes for simple questions about balances and transactions.

Security concerns limit options

Most chatbot solutions don't meet banking compliance requirements.

After-hours gaps

Customers need help with urgent financial questions outside business hours.

The Solution

Automate banking support securely

Chatsy delivers enterprise-grade security with consumer-grade convenience.

Answer account questions

Help customers check balances, find transactions, and understand their statements.

Explain products clearly

Guide customers through loan options, credit cards, and investment products.

Provide calculators

Help customers estimate payments, interest rates, and savings projections.

Handle fraud alerts

Guide customers through reporting suspicious activity and securing accounts.

Find branches & ATMs

Direct customers to the nearest location with hours and services available.

Route to specialists

Connect customers with the right advisor for complex financial decisions.

65%

Call volume reduction

24/7

Availability

SOC 2

Certified

4.7★

Customer satisfaction

Examples

Handle financial inquiries securely

See how Chatsy helps banks and credit unions serve customers.

Customer asks:

"What's my current account balance? I need to know before I make a purchase."

Chatsy responds:

"I can help you check your balance! For security, please verify your identity by logging into our secure portal. Once verified, I'll show you your real-time balance and recent transactions."

Customer asks:

"I'm interested in a home loan. What rates do you offer?"

Chatsy responds:

"Great timing! Our current 30-year fixed rate starts at 6.25% APR. Based on your profile, you may qualify for even better rates. Would you like me to connect you with a mortgage specialist for a personalized quote?"

Integrations

Built for financial services security

Chatsy meets the security and compliance requirements of financial institutions.

SOC 2 Type II certified
End-to-end encryption
PCI DSS compliant
GDPR & CCPA ready
Start integrating

SOC 2

Encrypted

PCI DSS

GDPR

Compliant

Secure

Get Started

Modernize your banking support today

Join financial institutions using Chatsy to deliver secure, instant customer service.