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Fitness chatbot

Sign up more members and reduce churn around the clock

Answer membership questions, book classes, and engage potential members 24/7—even when your front desk is busy.

Chatsy
Chatsy Support
Online
×
Chatsy
Welcome to Chatsy Support chat! How can I help you?
What membership plans do you offer?
U
Chatsy
Chatsy
We have Basic ($29/mo), Premium ($49/mo with classes), and Elite ($79/mo with personal training). All include a free trial week!
Can I try a class first?
U
Chatsy
Chatsy
Absolutely! I've signed you up for a free HIIT class tomorrow at 6pm. Just bring water and workout gear.
AI-powered

Responds instantly, 24/7

The Problem

Stop losing potential members

Fitness shoppers want instant answers. When they don't get them, they join a competitor.

Missed inquiries

Potential members call during peak hours when staff can't answer.

High churn rates

Members cancel because they don't feel engaged or supported.

Repetitive questions

Staff spend hours answering the same questions about hours, classes, and prices.

The Solution

Grow your fitness community

Chatsy engages prospects and members so your team can focus on training.

Convert prospects

Answer membership questions and guide potential members to sign up.

Book classes & sessions

Let members reserve spots in classes and schedule personal training.

Share schedules

Provide class times, gym hours, and trainer availability instantly.

Handle billing

Answer payment questions and help with membership changes.

Support member goals

Provide workout tips, nutrition guidance, and motivation.

Send reminders

Reduce no-shows with class reminders and re-engage inactive members.

35%

More sign-ups

25%

Less churn

24/7

Member support

4.8★

Member satisfaction

Examples

Engage every fitness prospect

See how Chatsy helps gyms grow their membership.

Prospect asks:

"How much is a monthly membership? Do you have a trial offer?"

Chatsy responds:

"Great timing! Our standard membership is $49/month with no contract. We're currently offering a 7-day free trial—you'll get full access to the gym, classes, and our app. Would you like to start your free trial? I just need your email to set it up."

Member asks:

"Is there a spin class tomorrow morning? I want to book a spot."

Chatsy responds:

"Yes! We have spin classes at 6am, 7am, and 8am tomorrow. The 7am class with Coach Sarah has 3 spots left and tends to fill up fast. Want me to reserve a bike for you? Which time works best?"

Integrations

Connect to your fitness systems

Chatsy integrates with your existing gym management software.

Mindbody, Zen Planner, Glofox
Class booking systems
Member management
Payment processing
Start integrating

Mindbody

Booking

Members

Payments

Analytics

API

Get Started

Grow your gym today

Join fitness centers using Chatsy to engage prospects and members 24/7.