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Government chatbot

Serve citizens better with instant access to government services

Answer public inquiries, guide form submissions, and provide 24/7 access to government information and services.

Chatsy
Chatsy Support
Online
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Chatsy
Welcome to Chatsy Support chat! How can I help you?
How do I renew my driver's license?
U
Chatsy
Chatsy
You can renew online if your license expires within 6 months. You'll need your current license number and a valid email.
What documents do I need?
U
Chatsy
Chatsy
Just your current license and proof of address. The online renewal takes about 5 minutes and costs $32.
AI-powered

Responds instantly, 24/7

The Problem

Stop frustrating citizens with slow responses

Citizens expect modern, responsive government services. Long wait times erode trust.

Call centers overwhelmed

Citizens wait 30+ minutes for answers to common questions.

Complex processes confuse

Residents struggle to navigate forms, permits, and procedures.

Limited office hours

Working citizens can't access services during 9-5 business hours.

The Solution

Deliver citizen services 24/7

Chatsy makes government services accessible to everyone, anytime.

Answer common questions

Provide instant answers about services, requirements, and processes.

Guide form completion

Walk citizens through applications, permits, and registrations.

Find the right department

Direct citizens to the correct office or service for their needs.

Schedule appointments

Let residents book appointments at government offices online.

Send notifications

Alert citizens about deadlines, closures, and important updates.

Support multiple languages

Serve diverse communities in their preferred language.

70%

Call volume reduction

24/7

Citizen access

50+

Languages

85%

Satisfaction rate

Examples

Serve every citizen effectively

See how Chatsy helps government agencies improve service.

Citizen asks:

"How do I renew my driver's license? It expires next month."

Chatsy responds:

"You can renew online if your license isn't expired by more than 2 years and you don't need a new photo. Visit [link] and have your current license number ready. Processing takes 5-7 business days. If you prefer in-person, I can help you schedule an appointment at your nearest DMV."

Citizen asks:

"I need to apply for a building permit. What documents do I need?"

Chatsy responds:

"For a building permit, you'll need: 1) Completed application form 2) Site plan showing the proposed work 3) Construction drawings 4) Proof of property ownership. The fee is $150 for projects under $10,000. Would you like me to email you the complete checklist and application?"

Integrations

Built for government requirements

Chatsy meets security and accessibility standards for government agencies.

WCAG 2.1 AA compliant
FedRAMP ready
SOC 2 certified
Section 508 compliant
Start integrating

WCAG

FedRAMP

SOC 2

508

Secure

Accessible

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Modernize citizen services today

Join government agencies using Chatsy to serve citizens better.