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Healthcare chatbot

Streamline patient support with AI-powered care

Automate appointment scheduling, answer patient questions, and reduce front desk burden—while keeping patients informed 24/7.

Chatsy
Chatsy Support
Online
×
Chatsy
Welcome to Chatsy Support chat! How can I help you?
Can I reschedule my appointment?
U
Chatsy
Chatsy
Sure! Your current appointment is Thursday at 3pm with Dr. Patel. I have openings on Friday at 10am or Monday at 2pm.
Friday at 10am works
U
Chatsy
Chatsy
Done! Your appointment is confirmed for Friday at 10am. I've sent a confirmation to your email.
AI-powered

Responds instantly, 24/7

The Problem

Free your staff from repetitive calls

Healthcare staff spend hours on the phone answering the same questions. Patients deserve faster answers.

Phone lines overwhelmed

Staff spend 60% of their time on calls that could be automated.

Missed appointments

No-shows cost practices thousands monthly. Better reminders help.

After-hours silence

Patients have questions at 10pm too. They shouldn't have to wait.

The Solution

Deliver exceptional patient experience

Chatsy handles routine inquiries so your team can focus on patient care.

Schedule appointments

Let patients book, reschedule, or cancel appointments 24/7 without calling.

Send reminders

Reduce no-shows with automated appointment reminders and follow-ups.

Answer patient FAQs

Provide instant answers about office hours, locations, accepted insurance, and more.

Collect intake forms

Guide patients through pre-visit forms and consent documents before they arrive.

Handle insurance questions

Answer coverage questions and help patients understand their benefits.

Route to the right team

Complex questions get sent to the right department with full context.

60%

Less phone traffic

35%

Fewer no-shows

24/7

Patient access

4.9★

Patient satisfaction

Examples

Support patients around the clock

See how Chatsy handles common patient inquiries.

Patient asks:

"I need to schedule a checkup. What times are available next week?"

Chatsy responds:

"I'd be happy to help you schedule a checkup! Dr. Smith has openings on Tuesday at 10am, Wednesday at 2pm, and Friday at 9am. Which works best for you? I'll also need your date of birth to confirm your records."

Patient asks:

"Do you accept Blue Cross insurance? I'm a new patient."

Chatsy responds:

"Yes! We accept Blue Cross Blue Shield plans including PPO and HMO. As a new patient, you'll need to complete our intake forms before your first visit. I can send those to you now via email. What's your email address?"

Integrations

Protect patient data with enterprise security

Chatsy takes patient privacy seriously with enterprise-grade security.

HIPAA-compliant infrastructure
End-to-end encryption
SOC 2 Type II certified
BAA available
Start integrating

HIPAA

Encrypted

SOC 2

BAA Ready

Secure

Private

Get Started

Improve patient care today

Join healthcare providers using Chatsy to deliver better patient experiences.