Hospitality chatbot
Deliver 5-star guest service around the clock
Handle booking inquiries, answer guest questions, and provide concierge-level service 24/7 without increasing staff.
Responds instantly, 24/7
Stop losing bookings to slow responses
Guests expect instant answers. When they don't get them, they book elsewhere.
Missed booking opportunities
Potential guests abandon inquiries when they can't get quick answers about availability.
Front desk overwhelmed
Staff spend hours on repetitive questions instead of providing memorable service.
International guests struggle
Language barriers make it hard to serve guests from around the world.
Elevate every guest interaction
Chatsy handles routine inquiries so your staff can focus on creating exceptional experiences.
Handle booking inquiries
Answer availability questions, explain room types, and guide guests to book directly.
Share local recommendations
Suggest restaurants, attractions, and activities based on guest preferences.
Manage room service
Take orders, answer menu questions, and process special requests.
Handle check-in/out
Provide check-in instructions, late checkout requests, and departure info.
Process requests
Handle towel requests, maintenance issues, and amenity questions instantly.
Speak any language
Communicate with international guests in their preferred language automatically.
More direct bookings
Concierge service
Languages
Guest satisfaction
Serve guests like a 5-star concierge
See how Chatsy handles common guest inquiries.
Guest asks:
"Do you have availability for 2 adults next weekend? We'd prefer an ocean view."
Chatsy responds:
"Great news! We have ocean view rooms available Friday-Sunday. Our Deluxe Ocean Suite ($299/night) offers stunning views and a private balcony. Would you like me to reserve it? I can also share some special packages we're running."
Guest asks:
"Can you recommend a good Italian restaurant nearby? We're celebrating our anniversary."
Chatsy responds:
"Congratulations! For a special anniversary dinner, I recommend Bella Vista—it's a 5-minute walk and has gorgeous sunset views. They're known for fresh pasta and romantic ambiance. Would you like me to make a reservation for you?"
Connect to your property systems
Chatsy integrates with your existing hospitality technology.
PMS
Booking
Channels
POS
Messaging
API
Elevate your guest experience today
Join hotels and resorts using Chatsy to deliver exceptional 24/7 service.
