Insurance chatbot
Simplify insurance support for every policyholder
Answer policy questions, guide claims processes, and provide instant quotes—all while reducing call center costs.
Responds instantly, 24/7
Stop losing policyholders to frustration
Insurance customers expect clear answers fast. Confusion leads to churn.
Long hold times
Customers wait 15+ minutes to ask simple questions about their coverage.
Complex policies confuse
Policyholders don't understand what's covered until they need to file a claim.
Claims frustration
Customers don't know how to file claims or check their status.
Transform the insurance experience
Chatsy makes insurance simple and accessible for every customer.
Explain coverage clearly
Help policyholders understand what's covered in plain, simple language.
Guide claims filing
Walk customers through the claims process step by step.
Check claim status
Provide instant updates on pending claims without hold times.
Provide instant quotes
Generate preliminary quotes for new policies in seconds.
Handle payments
Help customers pay premiums, update billing, and set up autopay.
Connect to agents
Route complex questions to licensed agents with full context.
Call reduction
Claims support
Quote time
Resolution rate
Answer every policy question
See how Chatsy helps insurance companies serve customers.
Policyholder asks:
"Does my auto insurance cover rental cars? I'm traveling next week."
Chatsy responds:
"Yes! Your auto policy includes rental car coverage up to $50/day for up to 30 days. This applies in the US and Canada. For international travel, you'd need supplemental coverage. Would you like me to add temporary international coverage to your policy?"
Policyholder asks:
"I had a fender bender yesterday. How do I file a claim?"
Chatsy responds:
"I'm sorry to hear that! Let me help you file a claim right now. I'll need: 1) Date and location of the accident 2) Photos of the damage 3) Other driver's info (if applicable). You can also upload photos directly here. Your adjuster will contact you within 24 hours."
Connect to your insurance systems
Chatsy integrates with your existing policy and claims management systems.
Policy Admin
Claims
CRM
Documents
Billing
API
Modernize your insurance support today
Join insurance companies using Chatsy to deliver exceptional customer service.
