SaaS chatbot
Scale customer success for your SaaS product
Onboard new users, answer product questions, and reduce churn with an AI chatbot that knows your software inside and out.
Responds instantly, 24/7
Stop losing users to confusion
SaaS products are complex. When users can't find answers, they churn.
40% churn in first month
Users who don't get help during onboarding rarely stick around.
Docs go unread
Users don't want to search through documentation. They want instant answers.
Support doesn't scale
As you grow, your support team can't keep up with user questions.
Transform support into a growth engine
Chatsy learns your product to deliver personalized help that keeps users engaged.
Automate onboarding
Guide new users through setup, explain features, and help them reach their first win faster.
Teach features instantly
Answer how-to questions with step-by-step guidance tailored to each user's context.
Troubleshoot issues
Diagnose common problems and walk users through solutions without waiting for support.
Handle billing questions
Answer plan comparisons, upgrade paths, and invoice questions automatically.
Support API questions
Help developers with integration questions, code examples, and API documentation.
Surface insights
Learn what features confuse users most so you can improve your product.
Faster onboarding
Less churn
Questions resolved instantly
User satisfaction
Handle every user question
See how Chatsy helps SaaS users succeed.
User asks:
"How do I connect my Slack workspace to get notifications?"
Chatsy responds:
"Great question! Here's how to connect Slack: 1) Go to Settings → Integrations 2) Click 'Add Slack' 3) Authorize the connection. You'll start receiving notifications immediately. Want me to walk you through each step?"
User asks:
"What's the difference between the Pro and Business plans?"
Chatsy responds:
"The main differences: Business includes SSO, advanced analytics, and priority support. Pro is great for small teams, Business is better for larger organizations with compliance needs. Based on your usage, I'd recommend Pro. Want to see a detailed comparison?"
Integrate with your stack
Chatsy connects to your existing tools and documentation sources.
Notion
Zendesk
Slack
Intercom
Confluence
API
Scale your SaaS support today
Join leading SaaS companies using Chatsy to reduce churn and delight users.
